I returned back to my old carrier today and it works perfectly, headache over. Save your money, your time, and your frustration by staying with a carrier you can count on. There is an old saying, “You get what you pay for” so there is absolutely a price to pay for getting a less expensive service - the customer service will tell you whatever they have to go get off the phone and pass the buck to someone else when you have to call back to tell the story again later. No one at Mint Mobile ever did anything real to help me. My case got escalated to the port department twice and they never got back to me, a manager was supposed to return my call within three hours yesterday to three way call with me and my previous carrier to resolve the problem and they never got back to me. Mint Mobile would have me on phone calls for hours only to not fix the problem, ask me to wait 48 hours to see if the transfer went through, and then have to start the process over again. I spent two weeks trying to get Mint Mobile to help fix whatever was wrong with my number transfer, losing business, losing a lot of time, and losing money. Rather than pushing new phones with multi-year contracts on new customers, Mint Mobile lets you bring your own. Oh, and they’re constantly pushing you to refer friends and family-I would never! Run! Running the Mint Phone Compatibility Checker. Why is ATT so much better than T-Mobile/Mint? I mean, it’s absurd how often Mint just fails you when you’re traveling. Customers for 3 years and we’ve kept it because it’s cheaper than most service plans and like I mentioned, we have our trusty AT&T hotspot for WiFi that works nearly EVERYWHERE. And there, too.” Oh, and offered $5 for the inconvenience that our plan with them that we’ve had for 3 years didn’t work in Bend, OR (100,000 pop) or 80% of the places we travel since leaving there. Try chatting to see if you can find some resolution and you’ll waste an hour and a half while someone takes 10 minutes between each response only to accomplish in that time checking an address they were told we don’t live at and resetting our phone, and finally checking a couple recent addresses to let us know, “we’re weak there. Mint, however, is usually good for voice, but the 10gb of data we pay for rarely gets used because their LTE service is nearly non-existent in the west. ATT is there for us in 95% of the places we stay (and most are in towns and near cities, not in the woods). We also have an ATT hotspot plan as our main internet service on the road. We travel full-time with our family in our RV so we’ve been a lot of places with Mint. ![]() More Matches Get Pricing Info for Mint Bills Contact Mint Bills! Or Contact Support Need help using Mint Bills? Try their Help Center now! Mint Bills in the News! Social Support and Contacts Mint Bills on Facebook! NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UVNV, Inc. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Note: Most transfers complete in a few hours, but if your information is submitted incorrectly, your phone number could take up to 48 hours to complete and landlines can take up to 5 business days. Discover which options are the fastest to get your customer service issues resolved. Just call our Care Team and they will help you transfer your number to Mint. You can try any of the methods below to contact Mint Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Please contact the moderators of this subreddit if you have any questions or concerns.Listed below are our top recommendations on how to get in contact with Mint Mobile. I am a bot, and this action was performed automatically. Note check messages in Reddit's Chat feature which is different from their messaging feature. MintMobileAlex is a shared account for Mint senior customer care representatives, and they usually get back within 3 hours during normal business hours (5am-7pm PST). If you have an account or service question/concern, call customer support at 1-80, use chat in Mint App or Website Help Center, or open a chat with u/MintMobileAlex and be sure to include your account/order number, telephone number, and explanation of the issue. If this FAQ helped you fix your issue, please reply that the issue was fixed using the FAQ. ![]() This includes info and troubleshooting guide on: connection issues, APN, SMS/MMS/RCS/iMessage issues, WiFi, website issues, where/how to buy phones, phone and device compatibility, dumbphones, Apple Watch/SmartWatches, coverage and speed, security and MFA, taxes and fees, MintMobileAlex, Mint in general, Ryan Reynolds, Ultra Mobile, about this sub. Please first read our sub's Frequently Asked Questions (FAQs) as this answers most of user's questions posted in this subreddit, and is constantly being updated.
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